The NHS Competes in a Boat Race
|Once upon a time, the NHS and a Japanese company
decided to have a competitive boat race on the river Thames.
Both teams practiced long and hard to reach their peak performance.
On the big day, they were as ready as they could be.
The Japanese won by a mile!
Afterwards the NHS team became very discouraged by the loss and morale sagged. Senior management decided that the reason for the crushing defeat had to be found, and a project team was set up to investigate the problem and recommend appropriate action.
Their conclusion: The problem was that the Japanese had eight people rowing, and one person steering. The NHS had one person rowing and eight people steering.
Senior management immediately hired a consultancy company to do a study on the team structure. Millions of pounds and several months later the consultancy company concluded that: Too many people were steering and not enough rowing.
To prevent loosing to the Japanese again next year,
the team structure was changed to 'four steering managers, three senior
steering managers and one executive steering manager'.
"We must give him empowerment and enrichment, that ought to do it".
The next year, the Japanese won by TWO miles!
The NHS laid off the rower for poor performance, sold all the paddles and cancelled all the capital investment for new equipment.
They halted the development of a new boat, awarded high performance awards to the consultants and distributed the money saved to senior management.